Category: Getting Started

Working on a Slow Internet Connection: Settings That Actually Help

Short answer: Set the Experience tab of your RDP client to a slow connection speed, turn off the desktop background, font smoothing, animations and visual styles, and drop the colour depth to 16 bit. A cloud desktop on a weak connection should still feel usable — it just has to stop sending pretty pixels. Applies…

How to Use Two Monitors with Your Cloud Desktop

Short answer: On Windows, open Remote Desktop Connection, click Show Options, go to Display and tick Use all my monitors for the remote session. Both screens must be plugged in before you connect. Browser access is single-screen only. Applies to: Windows and Mac RDP clients · Infosaic cloud desktops Anyone who works across two screens…

How to Enable Sound and Microphone on Your Cloud Desktop

Short answer: Set your RDP client to play remote audio on this computer before you connect, and sound from the cloud desktop comes out of your own speakers or headphones. Browser access carries no audio at all. For calls you also need the microphone option, which is a separate tick. Applies to: Windows, Mac, iPad,…

How to Print from Your Cloud Desktop to Your Own Printer

Short answer: Tick Printers in your RDP client before you connect. Your own printers then appear in the print dialog inside Windows, and the page comes out of the printer sitting next to you. Browser access cannot do this — print to PDF there instead. Applies to: Windows, Mac, iPad, Android and Chromebook RDP clients…

How to Copy Files Between Your Computer and Your Cloud Desktop Over RDP

Short answer: Tick your own drives in the RDP client before you connect, and they appear inside Windows under This PC as redirected drives and folders. From there it is ordinary drag-and-drop in File Explorer — no uploading, no emailing files to yourself. Applies to: Windows, Mac, iPad, Android and Chromebook RDP clients · Infosaic…