Category: Getting Started

Save Your Connection Settings and Make a .rdp Shortcut

Short answer: Set up your printers, drives, sound and monitors once, then click Save on the General tab of Remote Desktop Connection. Better still, click Save As to create a .rdp file on your desktop — double-clicking it connects with every setting already correct. Applies to: Windows Remote Desktop Connection · Mac, iPad and Android…

Tiny Text on a 4K Screen: High-DPI Scaling Explained

Short answer: If your cloud desktop looks microscopic on a 4K screen or a Retina MacBook, the fix is Windows display scaling on the cloud desktop, not your monitor settings. On Windows clients, also make sure your RDP client is DPI-aware. Sign out and back in for scaling changes to take full effect. Applies to:…

Print to PDF from Your Cloud Desktop (and Get the File)

Short answer: Press Ctrl+P, choose Microsoft Print to PDF, and save the file somewhere you can reach — a redirected drive or a cloud storage folder. Then open it on your own machine and print. This works from every device, including browser sessions and phones, and never depends on a driver. Applies to: All connection…

Linux: Connect to Your Cloud Desktop with Remmina or FreeRDP

Short answer: Install Remmina (or FreeRDP directly), add a connection using the RDP protocol, enter the address of your desktop and your Windows username and password, and connect. Clipboard, drives, printers and sound all redirect — Linux clients support the full set. Applies to: Linux desktops · Ubuntu, Fedora, Debian, Mint and others · Infosaic…

Browser Session Problems: A Checklist That Actually Works

Short answer: Reload the page first — it fixes most of it. Then try a private window, then a different browser. A browser session drops for ordinary reasons: a laptop sleeping, Wi-Fi changing, a tab going to sleep. Nothing is lost when it happens, because the desktop keeps running. Applies to: Browser access · Infosaic…