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Restarting Virtual Machine from the Control Panel

Windows can become frozen, and when it does the virtual machine needs a restart. The control panel has the control that does it.

How-to guide / 1 min read

A person working at a laptop at a tidy desk

A person working at a laptop at a tidy desk

If you have been working with the Windows operating system for long enough, you probably know that it may become frozen, resulting in your virtual desktop going offline. We are excited to introduce the newest addition to the control panel - the capability to restart your virtual machine. This feature allows you to reboot your machine quickly and efficiently, directly from the control panel.

It is easy

It is now simpler than ever to restart your virtual machine. All you need to do is log into the control panel and click on the Restart Virtual Machine link. On the ensuing page, you will find information regarding the restart option, and a button to continue. When you click the button, your virtual machine will start rebooting. The process may take up to 10 minutes to complete.

What if you need further help

In the unlikely event that the reboot does not work, please get in touch with our technical support staff by opening a support ticket or emailing [email protected]. We are committed to providing the best possible user experience.

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