Category: Getting Started

How to Open Your Cloud Desktop in a Web Browser

Short answer: Click the direct link in your Basic Account Information email — the one beginning https://virtualpc.infosaic.com. Your Windows desktop opens in the browser tab. Your user name and password are already in the link, so there is nothing to type, nothing to install and no need to sign in to the control panel first….

Typing in Another Language on Your Cloud Desktop

Short answer: in a browser session, press Ctrl + Alt + Shift and set Input method to Text input. Your own device’s keyboard software then handles the typing, which is what makes Chinese, Japanese, Korean and phone keyboards work properly. Applies to: browser access · Windows, Mac, Chromebook, Linux, phones and tablets If you type…

What You Need to Connect to Your Cloud Desktop by RDP

Short answer: you need three things — your server address, your username and your password. All three are in your welcome email and in your control panel. Then install the free Remote Desktop app for your device and you are connected. Applies to: RDP connections · Windows, Mac, iPhone, iPad, Android, Chromebook and Linux RDP…

What Browser Access Cannot Do (and What to Use Instead)

Short answer: browser access cannot do sound, printing to your own printer, a second monitor or USB drives. None of that is a fault on your account — those four things need an RDP connection, which takes a couple of minutes to set up once. Applies to: browser access · Windows, Mac, Chromebook, Linux, phones…

Browser Access or RDP: Which Should You Use for Your Cloud Desktop?

Short answer: use browser access for a quick check from any machine, with nothing to install. Install RDP for daily work — it adds sound, printing to your own printer, a second monitor, and proper file and USB access. Applies to: every Infosaic Virtual Desktop and VPS · Windows, Mac, Chromebook, Linux, phones and tablets…