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Reading a Message
The Read Message page allows you to view the contents of an email message and perform various actions with the message. To read a message, click on it from the list of messages in a folder.
Along the top, there are several buttons, like Reply, Reply All, Forward, etc. Each of these buttons are actions that can be performed on the message you are currently viewing. Below that, you will see the header of the email. This contains information about the email message like the sender, subject, and the date the message was sent. Lower still, and you'll find the body of the message. Each of these sections will be explained below.
Prev / Next - Allows quick navigation between messages. These buttons may or may not appear depending on where you are in your list of messages.
Reply - Opens up the compose page that lets you respond to the sender of this message. In addition, the text of this message will be filled in to the new message as well.
Reply All - Operates similarly to the Reply button, but it also adds any email addresses in the To or CC fields to the response as well.
Forward - Takes you to the compose page and allow you to forward this message to someone else. The method that this email is put into the response can be customized by several settings in the My Settings page.
Mark as Spam - Moves this message to the Junk E-Mail folder and adds it to the list of Spam messages that are processed for statistical filtering. The more spam messages you identify using "Mark as Spam," the better the filter will get over time. This button will not appear while viewing the Junk E-Mail folder.
Unmark as Spam - Adds the message to an approved email list, adds the sender to your trusted sender list, and moves the message to the Inbox. This button only appears in the Junk E-Mail folder.
Delete - Deletes a message from your mailbox. After deleting it, the next message in your folder will show up instead. Note that there are several methods of deleting a message. Please refer to the My Settings topic for more information.
Print - Prints the contents of the email without all of the extra navigation controls on the page.
Back - Takes you back to the folder you were in prior to reading the message.
From - Email address from which the message says it was sent
Date - Time and date when the message was sent
To - The email address(es) of the primary recipients of the message
Subject - The subject of the message
Attachments - If any attachments are included in the email, they will show up as links here. Be very careful when opening attachments in emails. Ensure that you know the sender and do not open any attachments you are not expecting.
HTML link - Displays the message in HTML format, which allows for colors and fonts
Plain Text link - Displays the message in plain text, which only allows text content with no special formatting or graphics
Header link - Displays the header of the message, which indicates the path the email took to get to your email account, along with several other pieces of information
Raw Content link - Displays the content of the email exactly as the server received it. This is helpful if you cannot view the message in any other display mode.
This section shows the content of the message. The default method of viewing messages is HTML, but it can be changed from the My Settings page.